I know how frustrating it can be to obtain answers to simple questions or to gain access to records about you or a loved one. It should not be so difficult to get answers to your questions, such as
• How can I obtain a copy of my records?
• Who can obtain the records of another family member?
• How can I obtain the names of staff that provided care?
• Can Privacy legislation prevent us from knowing things about our care?
When time permits, I can help you navigate the system and answer the many reasonable questions you have, especially when care has led to unexpected results.
Contact us to explore how best we can help you on these questions